airports – grimly efficient and effectively grim

I am sitting here at my gate at the zurich airport, waiting for the wonderfully prim, proper and fresh looking airport staff (even at 2145 in the night) to announce departure of my flight to Delhi. Having finished the intriguing ‘The name of the rose’ by Umberto Eco, and too lazy to make the effort of starting ‘Kafka at the shore’ by Murakami, I start to look around me. Inspite of having frequented this place umpteen times, I cannot help but admire the grim efficiency on display around me – strong bold lines, stark colour schemes, vast empty places, shiny granite, inviting lounges with wafting aromas of freshly brewed coffe, hundreds of comfortable seats set in ramrod straight lines, perfectly arranged alluring mounds of chocolates at the Sprungli shops, and the airport music – which for all the effort that has gone into it selection – is now starting to irritate me.

It all adds up to an image of perfect order, customary of the Swiss. But is it a little too perfect? Being an Indian and having frequented many of the Indian airports, I miss that bit of life, atmosphere and drama that epitomises India – frantic announcements being made for the elusive Mr Gupta who is keeping the whole flight to Jallandar waiting because he decided to cuddle up on a bench and catch forty winks, the rookie counter clerk who has managed to lock himself out of the check-in system and cannot log in because his supervisor has gone for a 5 min break which has now extended to 30 mins, the single coffee machine attendant who is struggling to serve the 100 desparate coffee seekers but can still keep a radiant smile on his face inspite of that damned machine which keeps shutting down on him, kids running amok playing hide and seek, the earnest young airport attendants always eager to help the elderly – the list is endless . And how can one forget the ubiquitous Indian ‘policewallah’, hundreds of them are present everywhere you turn your head, resplendent in their crushed and somewhat soiled uniforms, the glorious pot belly and that constant itch in the unmentionables that he religiously attends to in public view of hundreds of hapless passengers that he is sworn to protect – but from what, even he does not know!

Suddenly I snap back into reality, a crystal clear announcement announces the departure of the flight, all waiting passengers line up in an orderly fashion, a plastic smile and a programmed ‘enjoy your flight’ later, I am on my way to the aircraft. A few hours later I will be in Delhi at the spanking new terminal 3 – which for all it modern design and amenities – will surely greet me with some of the sights mentioned above. I am sure at that point in time I will long for the cold efficiency of it’s Swiss counterpart … Or will I?

Maybe so, may be not – such are the follies of the human heart.

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